Activate operation

Purpose

The operator's new operating organization is activated. It takes up operation together with the activated IT system (see IT system module).

Basic idea

The IT system, tools needed for operation and operating processes are put into effect.

HERMES-specific

Operation is activated based on the decision to launch operation in the deployment organization module. The operator ensures operation according to the SLA.

Activities

  1. Activate operation
  2. Support the project organization during the initial utilization period
  3. Monitor how systems and processes are functioning and check compliance with agreements
  4. Analyze problems that arise and take or propose measures
  5. If necessary, analyze and implement stabilization measures
  6. Update the operating manual with the lessons learned

Relationships

Outcomes