Specialist
The business process owner handles the process-related aspects within the project.

1. Specialist process performance
2. Assurance of essential information regarding the IT needs of his process so that decisions can be made by the project management
3. Planning and implementation of process optimization activities

1. Authority to give instructions
2. Decision-making power regarding process adjustments

1. In-depth knowledge of the processes and organization of the specialist area
2. Business administration knowledge
3. In-depth knowledge of the special field of process management
4. Project management knowledge
5. Knowledge of HERMES
6. Ability to work in a team, to communicate and to resolve conflicts
7. Good writing skills, e.g. to create process documentation