Project support

Description

Project support assists the project management in dealing with organizational and administrative matters. The role is also referred to as project office (PO).

Responsibility

  1. Responsibility for activities delegated to the role

Powers

  1. Within the scope of the activities delegated to the role, can:
    1. Request, provide, and prepare information
    2. Make arrangements

Skills

  1. Knowledge of the project environment
  2. In-depth project management knowledge
  3. Knowledge of the methods and practices to be applied in project support's tasks
  4. In-depth knowledge of HERMES, attested to by a certificate
  5. Business administration knowledge
  6. Ability to work in a team, to communicate, and to resolve conflicts
  7. Good writing skills and ability to create documentation

Relationships

Module Task Responsible Outcome Involved in creation of outcome
Project management Manage and control project Project management Work order Project management, User representative , Project support
Project status report Project management, Project support
Minutes Project management, User representative , Project support
Manage and inform stakeholders Project management Stakeholder list Project management, Project sponsor, Business analyst, Project support
Draw up project execution order Project management Execution order Project management, User representative , Project support
Manage changes Project management Change request Project management, User representative , Business analyst, Project support
Change status list Project management, User representative , Project support
Agree on and steer goods/services Project management Quote request Project management, Project support
Offer Project management, Project support
Evaluation report Project management, User representative , Project support
Agreement Project management, Project sponsor, Project support
Perform quality assurance Project management Review report Project management, User representative , Project support
Manage risks Project management Project status report Project management, Project support
Prepare phase release Project management Phase report Project management, User representative , Project support
Project status report Project management, Project support
Prepare release closure Project management Release report Project management, User representative , Project support
Project status report Project management, Project support
Prepare project closure Project management Final project evaluation Project management, Project support
Project foundations Analyze legal basis Project management Legal basis analysis Project management, Project support
Prepare study Project management Study Project management, User representative , Business analyst, IT architect, Project support
Stakeholder list Project management, Project sponsor, User representative , Business analyst, Project support
Decide on next steps Project management Next steps checklist Project management, User representative , Quality and risk manager, Project support
Study Project management, User representative , Project support
List of management project decisions Project management, User representative , Project support
Procurement Issue call for tenders Project management Tender documentation Project management, User representative , Project support
Product Decide on product concept Project management Product concept checklist Project management, Quality and risk manager, Project support
List of management project decisions Project management, Project support
IT system Decide on solution architecture Project management Solution architecture checklist Project management, Quality and risk manager, Project support
List of management project decisions Project management, Project support
Deployment organization Decide on preliminary acceptance Project management Preliminary acceptance checklist Project management, Quality and risk manager, Project support
Acceptance report Project management, User representative , Operations manager , Developer, Quality and risk manager, Project support
List of management project decisions Project management, User representative , Project support
Decide on acceptance Project management Acceptance checklist Project management, Quality and risk manager, Project support
Acceptance report Project management, User representative , Operations manager , Developer, Quality and risk manager, Project support
List of management project decisions Project management, User representative , Project support
IT migration Decide on acceptance of migration Project management Migration acceptance checklist Project management, Quality and risk manager, Project support
Acceptance report Project management, User representative , Operations manager , Developer, Quality and risk manager, Project support
List of management project decisions Project management, User representative , Project support
ISDP Decide on ISDP concept Project management ISDP concept checklist Project management, Quality and risk manager, Project support
List of management project decisions Project management, Project support