Application owner
Description
Specialist
The application owner ensures maintenance and further development, as well as safe and economical operation in accordance with the corresponding requirements and agreements.
Responsibility
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Optimum support of the business process by the application
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Maintenance of the benefit (economic efficiency) of an IT application
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Support of the business process owner in IT matters
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Compliance with the IT security and data protection requirements
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Planning and support of application optimization projects
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Verification of the contracting parties' compliance with the SLA (service level agreement)
Powers
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Decision on the application's release planning
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Decision on access rights in relation to the application
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Participation in defining requirements and concluding SLAs
Skills
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In-depth knowledge of the specialist area
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In-depth knowledge of the application specifications or application
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Knowledge of the project and operation requirements of the core organization (e.g. for procurement, financing, controlling, security)
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Knowledge of HERMES
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Knowledge of business organization and change and release management
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Communication and collaboration with users and developers in the project organization
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Ability to work in a team, to communicate and to resolve conflicts
Relationships
Module | Task | Task responsibility | Outcome | Involved in creation of outcome |
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Deployment organization | Decide on acceptance | Project manager | Acceptance report | Operations manager, User representative, Application owner, Developer, Quality and risk manager |
Decide on preliminary acceptance | Project manager | Acceptance report | Operations manager, User representative, Application owner, Developer, Quality and risk manager |