Specialist
The operations manager is responsible for setting up operation with the operating platforms and operating organization. He ensures the technical and organizational integration and operation of the IT system on the various system platforms during the project phases and operation.

1. Provision of the goods and services agreed with the operator while adhering to the set deadlines and budgets
2. Consideration of the operator's requirements
3. Assurance of the operator's compliance with the IT security and data protection requirements

1. Can access all required information
2. Authority to give instructions to the operator with regard to his specialist areas

1. In-depth knowledge of operation
2. Knowledge of the specifications of the core organization for the project and the operation of the application (e.g. technical and organizational specifications)
3. Ability to develop requirements, specifications, concepts and operating documentation
4. Business administration knowledge for assessing options and cost-effectiveness
5. In-depth knowledge of HERMES, attested to by a certificate
6. Good writing skills, e.g. to create operating documentation
7. Ability to work in a team, to communicate and to resolve conflicts
8. Management of specialists in his area of responsibility