Design an operating concept
Purpose
The future operating infrastructure and organization are described, and the procedure for their realization is defined.
Basic idea
The operating concept shows how the requirements affecting operation are met at the organizational and technical level.
HERMES-specific
Based on the system architecture and system requirements, the operating organization with the organizational structure and operating processes, the operating infrastructure and the tools for operating the system are defined and set out in the operating concept.
The operator's specifications are incorporated into the operating concept.
Activities
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Analyze the operating requirements defined in the system requirements
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Analyze the security requirements
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Design an operating concept
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Align with the operator's specifications
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Determine the operating costs and draft the SLA
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Coordinate the operating concept with the stakeholders
Outcomes
Relationships
Module | Task | Task responsibility | Outcome | Involved in creation of outcome |
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IT operation | Design an operating concept | Operations manager | Operating concept | Application owner, IT-architect |
Design an operating concept | Operations manager | Agreement | Project sponsor, Project manager |